Frequently Asked Questions

Why are the prices of your promotions so low?

Our promotions are a way for the Resorts or Vacation Complexes to make known their beautiful facilities, you can receive up to 80% discount from regular price vacations. In exchange for knowing these spectacular tourist destinations, you will take a custom tour of 90 minutes in each destination on your itinerary, where you and your family can learn all the benefits of the available vacation plans and also will have the opportunity to see different models of fully furnished apartments.

Is there any obligation to buy something for these prices?

No, no obligation to purchase. You and your family will be our guests of honor at our fabulous breakfast and welcome tour of 90-minute show, all the property with its facilities and models will be available. At the end of this tour, you will determine if you are interested or not in being part of our family of partners and owners; you have last word without any commitment.

Do I want to travel without attending the welcome breakfast?

No problem, you can purchase any of our vacation packages at regular price without discounts and we will not include the welcome breakfast option for your family.

Can I travel in any season?

Yes, without restriction to travel dates.

How do I make the reservation for the desired date?

The reservation method is very simple, once you purchase a vacation your agent will give you a code or Thread # 1234567, then you may send an email with the desired date details to reservation@somosorlando.com and you will receive your confirmation.

What do I need to drive a car in the USA?

A driver license of your current country and  be + 25 years old.

What do I need to pick up the car on my arrival?

A license of their current country and a VISA, MasterCard, American Express, Discover and Diners credit card.

What is "Not" included with the car rental?

Optional charges such as GPS, gasoline, safety seats, additional drivers, insurance, improvements to the type of vehicle and taxes.

Can I buy more than one package?

No, only one package per family, group trips are not permitted.

How long do the promotions last?

Each promotion is different and are time-limited, some promotions are sold in its entirety in just hours.

If I buy this package can I use it immediately?

Based on the availability of the date you wish to travel, your travel agent can answer this question at the time of your purchase.

Can I add extra nights to my vacation plan?

Yes, based on the availability of the date you wish to travel.

How long will I receive confirmation of my plan?

You will receive confirmation via email within 10 to 15 minutes after the total payment of your vacation package.

How far in advance can I make my reservation?

You must make your reservation with a minimum of 30 days prior to the date of your trip.

How long do I have to use my package?

12 months from the date of purchase of your vacation package and without restriction of dates, so if you don’t have the date of travel, there is no problem, you have enough time to plan your vacation with your family.

What is and is not included in the cruise of the Bahamas?

The cruise to the Bahamas includes all meals, non-alcoholic beverages, shows and entertainment for the whole family. The cruise does not include alcoholic beverages, or the departure taxes from the international port of $199 per person.

I want to buy tickets to Disney parks, Universal Studios, SeaWorld or Bush Gardens, can you help me?

Yes, we have a Department of sale of tickets for all the attractions of Orlando and we have special discounts for our guests.

Are air tickets included?

No, we do not include airline tickets with any of our promotions.